12Send offers you a same-day European distribution network. Goods leaving your warehouse at 2:00PM can be delivered before 10:00PM to your customer. The 12Send service can compete with domestic markets.
Products shipped with the 12Send service are processed and loaded through the Airport’s infrastructure, and travel to KLM destinations Europe-wide. It is a door-to-door solution enabling webshops to deliver their goods same-day at an affordable price in the main cities in Europe.
Why did we start 12Send
More and more consumers expect to get their orders delivered the same-day or within 24 hours. These options are only available in the various domestic markets. The 12Send service will set a new standard in cross border e-commerce deliveries. 12Send provides webshops with a same-day European delivery solution that enables them to open new markets.
1. Ordering the goods
Your customer orders the goods on your webshop. 12Send receives a RTP (Ready To Pickup) message. Our courier will then come and collect the goods.
2. Flying the goods
KLM flies to your destination city more than once a day for delivering your goods. Products leaving your warehouse during the day arrive at the destination airport that same-day.
3. Delivering the goods
Where possible our bike couriers deliver your goods with a smile in record time. Of course the complete chain is fully track & traceable.
FREQUENTLY ASKED QUESTIONS
• No dangerous goods
• No living animals, plants
• Tobacco, alcohol, medicines, electronic devices, lithium batteries
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